Latchel

Less Fixing and More Sleeping

Property managers are eliminating 48% of after-hours emergencies and resolving 23% of work orders without dispatching using Latchel's combination of real maintenance experts and custom-tailored AI. The unique combo of human + AI creates more 5-Star reviews on Google.

How It Works:

• AI-guided troubleshooting walks residents through step-by-step solutions to resolve issues instantly
• Real human experts available in just 15 seconds when residents need additional support
• Custom AI integration syncs with your PMS to automate maintenance intake and emergency protocols
• Build your dispatch rules prioritizing your preferred vendors and/or in-house technicians with smart on-call calendars and simple escalation rules

Turn Maintenance Into Additional Revenue & Reviews

But that's not all, property managers using Latchel can also transform maintenance from a cost center into a competitive advantage:

• Add up to 10 new 5-Star reviews to your online reputation every month
• Chargeback protection program provides residents with thousands in reimbursements while creating ancillary revenue for you
• Maintenance becomes your #1 retention tool and resident retention strategy

The unique combination of human expertise + AI creates happier residents, more 5-star Google reviews, and turns the traditional maintenance pain point into your greatest asset.

Give your team access to Latchel's expert-AI platform to cut operational noise, make your technicians more efficient, and transform maintenance into your strongest competitive advantage.